GENERAL CONDITIONS:
Prices are subject to change without notice. Product is invoiced at the price in effect at the time of order. All
orders are subject to acceptance at the Brauer Clamps USA Inc. Warren, Michigan, USA office only. These
Terms and Conditions may only be modified by a Contract amendment issued by Brauer Clamps USA Inc.
THE TERMS AND CONDITIONS IN THIS DOCUMENT TAKE PRECEDENCE OVER ANY
OTHER TERMS AND CONDITIONS ON CUSTOMERS´ FORMS OR EXPRESSED OR
IMPLIED IN OTHER BRAUER CLAMPS USA INC DOCUMENTATION. THE PROVISIONS
CONTAINED IN THESE TERMS AND CONDITIONS SHALL CONTROL IN THE EVENT OF
ANY INCONSISTENCY BETWEEN ANY OF THE PROVISIONS OF THESE TERMS AND
CONDITIONS AND THE PROVISIONSOF ANY OTHER DOCUMENT, INCLUDING BUT
NOT LIMITED TO ANY FORMS. TERMS AND CONDITIONS OR PURCHASE ORDERS,
WHETHER PRESENTED BY CUSTOMER OR BRAUER CLAMPS USA INC.
TERMS:
Customers must be credit approved by Brauer Clamps USA Inc. before orders will be accepted from them.
Brauer Clamps USA Inc. payment terms are Net 30 in U.S. funds.
Discount is allowed on the cost of product only. Remit to the following address.
Brauer Clamps USA Inc.
25269 Mound Road
Warren, Michigan 48091
USA
WIRE TRANSFERS:
For payments by Wire Transfer, please contact Brauer Clamps USA Inc by telephone at (586) 427-5304 or
email sales@brauerclampsusa.com for more information.
INVOICES:
All invoices will be sent by fax or e-mail.
DELIVERY:
All shipping dates quoted are based on the date leaving Brauer Clamps USA Inc Warren, Michigan USA or
supplier from where the shipment will originate. Brauer Clamps USA Inc. will not be liable for failure to make the
shipping dates due to carrier error, bad weather, fire, floods, explosions, or other casualties, strikes or other
labor disruptions, shortages of or an inability to obtain raw materials, utilities, breakage or accident to machinery
or equipment, or other causes beyond our control. The carrier is an agent of the customer, not Brauer Clamps
USA Inc.
TRANSPORTATION:
The Brauer Clamps USA Inc shipping department will be guided by your routing instructions. If routing is not
specified, shipment will be forwarded the best way in accordance with Brauer Clamps USA Inc´s past
experience. All shipments are made F.O.B. shipping point. All truck shipments are made "Collect", unless
previously agreed upon otherwise.
CLAIMS:
Claims for shortages, errors, or defects must be made within five (5) business days of receipt of shipment,
Contact Brauer Clamps USA Inc @ (586) 427-5304 with any claims. All items claimed defective must be
inspected by Brauer Clamps USA Inc prior to credit being issued.
SALES AND ORDERING INFORMATION
ORDERING FROM BRAUER CLAMPS USA INC
Orders can be faxed to our Warren Michigan U.S.A. office at (586) 427-5305 or call (586) 427-5304, or emailed
to sales@brauerclampsusa.com. Our Inside Sales hours are from 8:30 am to 5:00 pm Eastern Standard Time
(EST), Monday through Friday. Please specify the method of shipment for each order.
PRICE CHANGES
Notification of price changes will be sent at least 30 days prior to the effective date.
Please note that prices are subject to change without notice.
MINIMUM ORDER
Minimum order: $25.00 net.
ORDERING CUT-OFF TIMES
We are publishing ordering cut-off times so Brauer Clamps USA Inc has enough time to pick, pack, and ship
your orders accurately.
Scheduled Truck Shipment-Customers
Orders must be received at the Brauer Clamps USA Inc office 3:00 pm EST one business
day prior to the scheduled shipment day.
UPS Ground Shipments
Orders received at the Brauer Clamps USA Inc office by 2:00 pm EST will ship the same
day as long as the item(s) are available from stock. Orders received after 2:00 pm EST
will ship the following business day.
UPS Red and Blue Shipments
Orders received by 3:00 pm EST will ship the same day as long as the item(s) are
available from stock, Orders received after 3:00pm EST will ship the following business day.
SPECIAL HANDLING AND/OR PACKING
Special handling and/or packaging costs, beyond what Brauer Clamps USA Inc deems as normal, will be the
responsibility of the customer.
ORDER CANCELLATIONS
Orders cancellations can be faxed to our Warren, Michigan, USA. Office at (586) 427-5305 or emailed to
sales@brauerclampsusa.com or called into our Inside Sales at (586) 427-5304
Specials
Order cancellations for special manufactured products, modified products, non- Standard items will
be invoiced at the amount of work completed at the time of the cancellation. We will ship the
partially completed items per the customer´s request.
PRODUCT RETURNS
All product returns, including defective product, must have prior authorization and include a return goods
authorization (RGA) number on the outside of the box and/or skid. If a return does not have a RGA number on
the outside of the box and/or skid, the shipment will be refused and returned to the sender. Contact our Inside
Sales at (586) 427-5304 for a RGA number.
Returned goods must pass inspection prior to credit being issued. All items returned must be in new condition
and ready for resale. All RGA numbers will be cancelled if the item or items are not returned within 30 days of
the issue date. Returned product must be packaged and identified to avoid shipping damage and make return
handling expedient. The products must be returned by the same distributor/customer that purchased the
product. Product returned that is damaged will be returned freight collect to the customer.
Authorization will be given for products purchased directly from Brauer Clamps USA Inc.
Re-stocking charges are listed below.
Product shipped:
0 to 12 months 25% Re-stocking Charge
No product shipped more than 12 months from the return date will be eligible for credit.
Product must be shipped to Brauer Clamps USA Inc prepaid unless the return is due to our error. All returns
must be shipped to Brauer Clamps USA Inc at the following address:
BRAUER CLAMPS USA INC
25269 MOUND ROAD
WARREN, MICHIGAN 48091 USA
Brauer Clamps USA Inc reserves the right to deny credit on any returned merchandise that is not acceptable for
resale by Brauer Clamps USA Inc inspection department, regardless of the date of sale.
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